Kmarks Web & Computer Solutions
Selma Housing Authority
A resident-focused public-service experience that brings housing information, applications, programs, notices, and resources into clearer view.
Public entity case study
Selma Housing Authority
A clearer digital public-service experience designed to help residents, applicants, and community partners find essential information and online pathways.
The opportunity
The original case study describes a need to make housing information and service paths easier for residents and staff to understand and use.
The approach
- Organize content around housing, applications, notices, programs, and resources.
- Bring high-value online paths into clearer view for residents and applicants.
- Use responsive, accessibility-minded patterns for essential public information.
Resulting experience
A public-service digital experience organized around clear resident tasks and ongoing communication.