Overview
Kmarks Solutions Developed and Designed the Selma Housing Authority Website and they WON best website of the year for two years in a row!
The Selma Housing Authority (SHA) is a government organization based in Selma, Alabama that manages affordable housing units for low-income families and individuals. They offer subsidized, income-based housing and homeownership opportunities for qualified individuals, including the elderly and persons with disabilities. SHA works with community partners to provide supportive services programs and aims to assist residents in achieving sustainability.
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Redesign the Housing Authorities website to fit the vision of its new Major. Provide modern media resources to connect with citizens of the City of Selma.
We faced many challenges trying to streamline the city’s site, while creating a user-friendly experience and give access to every city department. Each Department leader had different ideas how to best support their customers.
And lastly, design an app that works with the website to help landlords and tenants with payments and work order requests.
Their websites should help them build credibility, help residents, attract businesses, keep visitors on the website, and help everyone find what they are looking for.
Our web development team was ready to build the city a cost-effective municipal website in accordance with the best UX practices. we used the best tips and tricks of municipal website design.
The award winning site, which you can visit at www.selmahousing.com, is automated and includes more visually pleasing pages. The first thing visitors to the site will notice is the video at the top of the page, custom made for Selma Housing Authority.
Kmarks Solutions also designed a custom app with many features including live chat, rent payments, maintenance requests, property details, and so much more.
We redesigned the Selma Housing Authority website to improve accessibility, clarity, and communication for residents, applicants, and community partners.
01
We created a clean, professional layout that reflects reliability and transparency, helping users feel confident when accessing housing-related information.
02
Key actions such as housing applications, documents, and eligibility information are clearly organized, reducing confusion and improving completion rates.
03
Content is structured around user needs, with quick access to sections like public housing, programs, notices, and resources.
04
Important updates, policies, and public notices are prominently displayed to keep residents informed and ensure regulatory transparency.
05
The site is fully responsive and built with accessibility best practices, making essential housing information easy to access on any device.
The new web design delivered measurable improvements:
