FAQ

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Frequently Asked Questions

How much does a website cost?

Our proposals are customized for each project based on the needs of each project. Every website is unique and requires different components and functionality. We’ll ask many questions, assess your needs, and give you a quote based on that assessment. This includes purchasing your domain name and website hosting plan, as well as designing and building your site. How much your business pays to create your website will depend on its size, features, and complexity.

 

We have designed and developed hundreds of custom websites for small businesses, schools, housing authorities, towns, and much more. Most of our sites run in the $2,000-$20,000 price range but can be more or less depending on the project’s complexity. 

How long will it take to get a new website?

The timeline on any project may vary, and can change based on the complexity of the project and the availability of the client. On average, we shoot for a 6-8 week turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion. The functionality needs may also play a role – more complex sites will take more time to develop.

What happens after I decide to have my website built by Kmarks Web & Computer Solutions?

After you have made the decision to work with us, we’ll send a detailed contract agreement with statement of work. We both sign the agreement and, once we receive your deposit  the work begins.  You can expect constant communication from us detailing our progress.

Will I know how to populate, maintain and update my website once it is complete?

We love it when our clients take control of their website and learn to manage it on their own. We offer training sessions on all the Content Management Systems (CMS) we use.  After the initial training, follow-up training is available at an hourly rate.

What kind of services can I expect from Kmarks once I launch my Website?

Site launch is only the beginning, we are here for the long term and can provide as much or as little support as you need. 

 

We offer hosting and management services to all our clients. This includes maintaining your website, CMS, third-party plugin updates, monitoring, and security.  This includes both server and developer support. 

 

Regular maintenance is essential for a website to stabilize its flexibility and reliability. Proper maintenance would help in ensuring your website’s security, invite new visitors, boost traffic and more.

Do you set up my Google listing, Facebook, Instagram page etc?

Yes we do!  Your Google listing and Social media is a part of the web design process if you do not already have this set up for your business. 

How long will it take to get to the 1st page of Google?

It depends. There’s no clear answer to this question as search engines change their requirements all the time. However, we have had clients get to the first page for their main keywords within 2 days of launching and we’ve had websites take 2–4 months for Google to show them on the first page.

 

However, there is no guarantee, it is quite unpredictable as nowadays the competitors are quite high and almost every business are keen on establishing SEO optimized websites.

Do you only create WordPress websites?

WordPress is very supportive and flexible in creating any type of website without any restrictions. Creating a website with more credibility and reliability is more important, so understanding the project requirements and choosing the most suitable platform will help in producing better results.

 

WordPress is the best content management system available and now powers more than 40% of the web. Its huge market share is due to its flexibility and ease of use. Don’t worry, we’ll teach you how to manage it and help you along the way. 

 

Do have a look at our WordPress website Portfolio.

Do I have to be local to work with you?

Nope! We work with hundreds of clients all over the country. We will work together via email, Zoom, Teams, and phone calls.

When do I pay?

For most projects, equal payments are made at the start, and the end of the project, but we can work with you to set up a schedule that meets your needs. We understand that this is a big investment and want to help you budget for the expense in whatever way possible.

 

We accept checks, PayPal, and all major credit cards. We can even work with monthly payments if you qualify.

Will my website be mobile-friendly?

Absolutely! Having a mobile-friendly website is more important than ever. We work hard to ensure to develop an appealing responsive website that delivers an optimized browsing experience on a variety of devices, and will test it throughout the process to ensure it works great.

 

Whether it is ticket booking, online ordering, browsing, etc. people are keen to do these tasks on the go. So, developing a responsive website will help in increasing the look and feel of your website on both small and large devices. It also increases the number of visitors, rankings in search engines.

How do you build my website?

We build your website by understanding your requirements. We ensure to configure the best and suitable domain name, and customized design and content. Furthermore, we build your website tailoring your needs, with SEO and speed optimization. The below screenshot shows the process flow that we follow at Kmarks Solutions.

How-do-you-build-my-website

Who will own the domain?

You will own the domain. We will register the domain in your name and address and it belongs to you. This means you have ultimate control over it.

Can you help me write content for my website?

Of course, we can help you in adding relevant content to your website.

 

Initially you are the expert on your business, so getting as much information from you, about your business is the best place for us to start. Once we get this information, our team will help in delivering professional content by understanding your requirements and business objectives. 

 

At Kmarks Solutions, we make sure to add relevant content for landing pages, service pages and also help write relevant blogs for your business.

How much input do I have in the process?

We’ll be able to discuss this on our discovery call before we start working together. Your input and feedback is crucial to this process. We’ll start with a lot of questions about your needs, your likes, your wants and work with you to develop just the right look and functionality. We want you to tell us what you think. But we’ll also be honest with you about what works and doesn’t work in your specific industry.

  • Images of you and your team
  • Images of your workplace
  • Content for the website e.g. text, PDFs etc
  • Staff Profiles
  • Any Videos you would like to add to the website
  • Login details to your existing website

Some of this might already be on the existing website, in which case it can be transferred over to the new site.

Check out our web design and development process to learn more.

Do you work with everyone?

No. We only work with business owners who we can TRULY help. We’re not the type of company who work with anyone and everyone just to make money. We need to be confident that we are the right fit for one another. This is why we have a free discovery session at the start of the process. 

What if I need help on my site down the road?

We are always here for you and only an email away! We’re here to help you as much or as little as you need, and we won’t disappear once the site is launched.

Submit a support ticket.

I already have a website, how easy is it to change it?

The difficulty level of updating an already existing one depends on what changes are required. If the necessity is quite complex it may take time to deliver it and, if only minor changes are to be made it can be handled and delivered at the earliest. At Kmarks Solutions, we will have a discussion with our client and then after understanding the requirements we start proceeding with the necessary steps.

Will I lose google ranking if I redesign or redevelop my website?

If you redesign the right way you will not be losing your ranking as we follow a proper checklist for revamping and it would help in gaining more visibility as your business will stand out of the crowd with updated and optimized designs.